Privacy Policy
Welcome to the Privacy Policy of Prestivo, your trusted partner in solar energy solutions. This document outlines the types of personal information we collect, how we use and safeguard that information, and your rights regarding your data. We are committed to ensuring the privacy and security of your personal information.
Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Identification Information: This includes details such as your name, email address, phone number, mailing address, and payment information when you make a purchase or request a service.
- Non-Personal Identification Information: This may include metrics such as browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps. This data is collected automatically when you visit our website.
- Usage Data: We may collect information about how you use our website, including your interactions, log files, and other analytical data to improve our services.
How We Use Your Information
The information we collect from you may be used for the following purposes:
- To provide and manage our services and products.
- To process your transactions and send you transaction-related emails.
- To improve customer service and personalize user experience.
- To respond to inquiries, support needs, and feedback.
- To improve our website and the effectiveness of our marketing efforts.
- To comply with legal obligations and enforce our terms and conditions.
How We Protect Your Information
Your security is important to us, and we take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. The following strategies are in place:
- Use of secure servers with encrypted information transmission.
- Regular updates and maintenance of our systems and security software.
- Access controls and authentications limiting who can view your personal data.
Sharing Your Information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification